1. Home
  2. FAQ
FAQ

We88 FAQ — answers to all your questions

Whether your question is about registration, login, bonuses, payments, games, or security — you'll find the answer right here. Quick solutions, in plain language.

Answers in Bengali Always up to date Live support
50+
Answers to common questions
24/7
Live support
6
Topic-based categories
Bengali
Fully in Bengali
Topic-based help

Have a question?

Browse the six categories below to find your answer. Each section covers the most frequently asked questions about we88.

Registration & Account

Everything you need to know about registering on we88, verifying your account, and updating your profile.

Bonuses & offers

Find out how to claim and use the welcome bonus, daily cashback, and reload offers.

Deposits & Withdrawals

Learn about all supported payment methods — including bKash, Nagad, and Rocket — along with minimum amounts and processing times.

Games & Platform

Learn how to play slots, casino games, Fish Game, and bet — plus how to use demo mode across all games.

Mobile app

A simple guide to downloading and installing the we88 app on Android and iOS, plus how to set up biometric login.

Security & Support

Account security, password reset, 2FA setup, and how to reach our support team.

Detailed answers

Frequently asked questions

We88 is one of Bangladesh's most popular online gaming platforms. With thousands of players joining every day, it's natural for both new and existing members to have questions. This FAQ page is our effort to answer all of them clearly and in detail — from registration all the way through to withdrawals, with every step explained.

If you can't find the answer you're looking for here, contact our 24/7 live chat support. Our Bangla-speaking support team is always ready to help.

Registration & Account

Signing up on we88 is quick and easy. Visit our registration page Fill in the form with your mobile number and preferred password. Verify the OTP sent to your phone, and your account will be active within just a few minutes. Once registered, you can log in right away and enjoy all games and features.

No, registration on we88 is completely free. There is no charge to create an account. After signing up, you can explore games in demo mode at no cost, and when you're ready, make your first deposit to start real-money gaming.

No, each person is allowed only one account. Any attempt to open multiple accounts will result in all accounts being suspended and any funds held may be forfeited. We enforce this policy to ensure fair and responsible gaming for everyone.

Yes, after logging in you can update your name, email, and password from Profile Settings. To change your registered mobile number, however, you'll need to contact our support team — it can be done after identity verification.

Bonuses & offers

we88 offers several types of bonuses. New members receive a welcome bonus. There's also daily cashback, weekly reload bonuses, a referral bonus, and exclusive offers for VIP members. Full bonus terms and conditions are available in your dashboard.

Register Once you make your first deposit after registering, the welcome bonus is automatically credited to your account. A wagering requirement applies before the bonus can be used. Full terms are available on our Terms and Conditions page for full details.

Bonus funds cannot be withdrawn directly. They become eligible for withdrawal only after you've placed the required number of bets using the bonus (i.e., met the wagering requirements). Wagering conditions vary by bonus — check the offers page or your dashboard for full details.
VIP benefits: Play regularly to earn VIP points and unlock exclusive bonuses, cashback, and personalised offers. For more details, visit our VIP page page.

Deposits & Withdrawals

we88 supports a wide range of payment methods, including bKash, Nagad, Rocket, DBBL, bank transfer, and cryptocurrency. The most popular mobile banking options in Bangladesh are available to use directly on our platform.

The minimum deposit on we88 is BDT 500 and the minimum withdrawal is BDT 1,000. Maximum limits depend on your account's VIP level — VIP members can withdraw significantly larger amounts in a single transaction.

Withdrawals via bKash, Nagad, and Rocket are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. Verified accounts enjoy faster processing times. It's a good idea to complete identity verification before making your first withdrawal.

we88 does not charge any fees on deposits. However, your payment provider (such as bKash or your bank) may apply their own transaction fees. Withdrawals are also generally fee-free at we88, though this may vary depending on your VIP level and payment method.

Games & Platform

we88 features over 500 games across the following categories: Slot Games, Live Casino, Fish Game, Sports Bet and Multiple gaming platforms. New games are added every month.

Yes, demo mode is available for most slots and casino games on we88. You can use virtual credits to get familiar with the games at no risk. Note that winnings in demo mode cannot be withdrawn — you'll need to make a real deposit to win real money.

Yes, we88's Live Casino section lets you play in real time with professional live dealers. Through high-definition video streaming, you can enjoy baccarat, roulette, blackjack, and a range of other live games.
Tips: Try demo mode before playing for real money to practice your strategy. You'll feel much more confident when it's time to place actual bets.

Mobile app

Our App Page You can find the APK or install link for both Android and iOS versions there. Always download the we88 app from the official we88 website — avoid third-party sources.

Log in to the app for the first time using your mobile number and password. Then go to the Settings menu and turn on the "Biometric Login" or "Fingerprint Login" option. From that point on, a single touch is all it takes to access we88.

Yes, the we88 app offers everything the website does — and more. With push notifications, faster loading, and biometric login, the experience is even smoother. Deposits, withdrawals, gameplay, bonus claims — it's all available right from the app.

Security & Support

we88 protects your account with SSL encryption, two-factor authentication (2FA), automatic logout, and instant alerts for suspicious activity. Your personal and financial information is kept fully secure. To learn more, Privacy Policy page.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. If you still have trouble, reach out to our live chat support — we'll get you sorted quickly.

After logging in, go to Profile Settings and enable the "Two-Factor Authentication (2FA)" option under the "Security" section. Each time you log in, an OTP will be sent to your mobile. With 2FA active, even if someone knows your password, they won't be able to access your account.

The fastest way to reach our support team is via live chat on the website or app. You can also send an email to [email protected]. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.
Responsible Gaming: we88 is committed to responsible gaming. Set your own limits and play for fun. For more information, visit our Responsible Gaming Check that page.
Quick Navigation
Create a New Account Login Slot Games Casino Fish Game Bet VIP App Download
Useful Pages
About Us Terms and Conditions Privacy Policy Responsible Gaming
Direct support

If you can't find the answer you're looking for, our support team is ready to help.

24/7 live chat
Bengali support available
Popular Questions

Some of the most frequently asked questions:

  • Is registration free?
  • How do I deposit via bKash?
  • When will I receive my welcome bonus?
  • Does the app work on Android?
  • How long do withdrawals take to process?
Get Started Now

Join we88 today — don't wait

Thousands of Bangladeshis play on we88 every day. Registration is free, bonuses are easy to claim, and winning opportunities are waiting. If you have any questions, our support team is always here for you.

Free registration Login
Secure Platform Instant Registration Welcome Bonus 24/7 support
বাংলা