Privacy Policy

Your data at we88 Security & Privacy

When you create an account or use the platform at we88, your personal information is completely safe with us. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL Secured GDPR Compliant

How We Protect Your Information

Your trust is our greatest asset. That is why we88 follows international standards in data protection.

SSL Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can read or intercept this data.

No Sale of Personal Data

We88 never sells your name, phone number, email, or any personal information to third parties. Your data is used solely to improve our services.

Secure Data Servers

Our servers operate in accordance with the international security standard ISO 27001. Regular audits and penetration testing are conducted to ensure your data remains secure at all times.

Minimal Data Collection

We only collect the information that is strictly necessary to provide our services. Collecting unnecessary personal data is against our policy.

Marketing Opt-Out

You may opt out of promotional emails or notifications at any time. No marketing messages are sent without your consent.

Right to Erasure

Once your account is closed, you may request that all your data be deleted from our database. We will action this within 30 days.

Important: This Privacy Policy explains how your information is handled when you use the we88 platform. By continuing to use the platform, you are considered to have agreed to this policy.

1Introduction & Scope

We88 (referred to herein as "we", "us", or "the Platform") is an international online gaming and entertainment platform. We believe that every user's privacy is a fundamental right, which is why we maintain full transparency in how we collect, store, and use personal information.

This Privacy Policy applies to the following:

  • Use of the we88 website and mobile app.
  • Account registration and management.
  • Deposits, withdrawals, and other financial transactions.
  • Contact our support team.
  • Participation in promotions and bonus programs.

We88's Privacy Policy is designed in compliance with the international GDPR (General Data Protection Regulation) and local data protection laws. We are committed to safeguarding your personal information under all circumstances.

2What Information We Collect

We88 only collects information that is necessary to operate our services properly. We collect three types of data:

Information Provided Directly

Information you provide directly when registering or getting in touch with us:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Residential address and country.
  • National ID or passport details (for KYC verification).
  • Payment method details (bKash/Nagad number).

Automatically Collected Information

Technical information collected automatically while you use the platform:

Types of Data Purpose Retention Period
IP Address Fraud Prevention & Security 90 Days
Device Information Session Verification & Support For as long as the account remains active
Browser Type Platform Optimization 30 Days
Login Time & Location Security Monitoring 1 Year
Game History Dispute Resolution & Audits 5 Years

Information Received from Third Parties

In some cases, we may receive information from trusted third parties, such as identity verification services or payment processors. This information is used solely to ensure the security of your account.

Our Commitment: We never collect your password, full card number, or any highly sensitive information. Payment details are processed directly through certified payment gateways.

3How We Use Your Information

We88 uses collected data strictly for defined purposes. No information is used for unnecessary or unauthorized purposes.

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To process gameplay, deposits, and withdrawals.
  • Customer Support: To resolve your questions and complaints quickly.
  • Fraud Prevention: To detect unusual activity and keep your account safe.
  • Legal Obligations: To retain information necessary to meet regulatory requirements.
  • Platform Development: To make the user experience smoother and more enjoyable.
  • Promotions (subject to consent): To keep you informed about offers and bonuses tailored to your preferences.
Please Note: We never sell your data to advertisers and do not carry out any profiling without your consent.

4When Information Is Shared

We88 does not share your information as a general practice. However, limited sharing may occur in the following circumstances:

  • Payment Processors: For processing transactions with bKash, Nagad, and similar services.
  • Identity Verification Services: With a licensed service provider for the KYC process.
  • Legal Authorities: To comply with court orders or government directives.
  • Fraud prevention agencies: With industry bodies in confirmed cases of fraud.

Before sharing any information with third parties, we ensure they adhere to the same privacy standards we uphold. No data is ever sold or rented for commercial purposes.

5Data Protection Methods

We88 employs a multi-layered security framework to protect your data. Our core security measures are outlined below:

1
End-to-End Encryption

All data transfers are secured with TLS 1.3 protocol and 256-bit AES encryption, ensuring that no one can intercept or read your data in transit.

2
Two-Factor Authentication (2FA)

An extra layer of verification can be enabled at login, making it much harder for anyone to access your account even if your password is compromised.

3
Regular Security Audits

Regular penetration testing and vulnerability assessments are conducted by independent cybersecurity experts.

4
Unusual Activity Detection

Our AI-powered fraud detection system monitors your account 24/7 and sends instant alerts for any suspicious activity.

5
Secure Data Centers

Our servers are housed in ISO 27001-certified data centers, maintaining the highest standards of both physical and digital security.

6Cookies Policy

The we88 website uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

  • Essential Cookies: For login sessions and security — these cannot be turned off.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which sections of the platform are used most.
  • Marketing Cookies: To show you relevant promotions — your consent is required.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

7Your Rights

Under we88's Privacy Policy, you have the following rights. Contact our support team at any time to exercise them:

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate information in your data.

Right to Erasure

After closing your account, you may request that your data be deleted from our database.

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data in a standard format (CSV or JSON).

Right to Object

You can object to and opt out of your data being used for marketing or profiling purposes.

Request Processing: We will fulfill any rights request within 30 business days. In complex cases, an additional 60 days may be required, but we will notify you in advance.

8Data Retention Period

We88 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Account Information: For as long as the account is active and up to 3 years after closure.
  • Financial Transaction Data: 5–7 years as required by legal obligations.
  • Customer support conversations: Up to 1 year after a dispute is resolved.
  • Marketing Preferences: Updated instantly as soon as you opt out.
  • Technical logs: Automatically deleted after 90 days as a general rule.

If data must be retained beyond the standard period due to legal requirements, we will notify you separately.

9Protection of Minors' Data

We88 strictly prohibits participation by anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age is verified at the point of registration.
  • Accounts are not activated until age verification is completed through the KYC process.
  • Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately. We will take prompt action.

10Privacy Policy Changes

We88 may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will send a notification to your registered email address.
  • We will display a pop-up notification when you access the platform.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, please request that your account be closed.

11Contact & Complaints

For any privacy-related questions or concerns, please contact our Data Protection Team:

  • Email: [email protected] (responses are typically sent within 24 hours)
  • Live Chat: Log in to the platform and chat with us directly.
  • Formal complaints will receive a response within 7 business days.

If the matter cannot be resolved internally, you have the right to file a complaint with your local data protection authority.

Get Started Now

Join we88 safely — your information is fully protected

Once you have read and are comfortable with our Privacy Policy, register now. we88 is always here for you with 500+ games, secure payments, and 24/7 support.

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